HolyHosting - Términos y Condiciones
Terms and Conditions
By registering, purchasing hosting, or using the site, you are agreeing to the following Terms and Conditions.
1. Your Account
a. We reserve the full right to terminate your account at any time, with or without given notice. Your account will be terminated if you are found in violation of any of these terms.
b. In order to register on our site, you are required to have a valid, unique email address.
c. When ordering a server, or any other service from HolyHosting, you are only renting the server. All services remain the property of HolyHosting.
a. Services ordered from HolyHosting will not be activated until payment has been received, and verified to not be fraudulent. In most cases, payment verification is automatic but may require manual review in rare circumstances.
b. Failure to make a payment within 5 days after an invoice is due, will result in that service being suspended. In order to re-activate your service, you may be required to pay an additional late fee of up to 10% the invoice amount.
c. Failure to make a payment within 30 days after an invoice is due, will result in complete termination of that service. Once a service is terminated, it may not be re-activated, and data cannot be recovered.
d. Any chargebacks or reversed transactions made on your payments will result in your account being immediately terminated.
a. In order to cancel your services, you must issue a cancellation request within our billing area at https://holy.gg. Additionally, you must manually cancel any active PayPal subscriptions that were created when ordering your service. We do not have access to deduct funds from your PayPal account, and will not be held responsible for automated payments made via a subscription.
a. We offer a 7-day money-back guarantee, for services cancelled within 7 days of the initial order. Refunds must be requested, and only the first payment made on service is covered by this guarantee. If a service has been active for more than 7 days, none of the payments made on the service is eligible to be refunded.
b. Any refunds for services older than 7 days will be issued at our sole discretion. Problems can typically be resolved by contacting customer support.
c. If your account is terminated due to a violation of the Terms of Service, a refund will not be provided.
5. Service Availability
a. We make reasonable efforts to ensure services are available 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, services may be unavailable to you. You recognize and acknowledge that on occasion, an event will occur causing services will be unavailable. We make no representation or warranty that our services will be uninterrupted.
a. Servers may only be used for the services they were intended and you may not install or use unauthorized third party programs. We do not provide technical assistance, and will not be held responsible, for any third party software uploaded to our services. Unauthorized usage, such as attempting to access or interfere with other clients data, will result in the suspension of your services.
b. You may not purposely bypass any limits or restrictions that your service is provisioned with, such as user slots, RAM limits, or CPU restrictions. Attempting to modify or bypass any usage restrictions will result in the suspension of your services
c. In the event, your usage exceeds any limits existing on your service, the process exceeding these limits may be automatically disabled without notice. This may occur due to improper usage, such as a crashed or hanging server process.
d. Your usage must be reasonable and should not place excessive burdens on our hardware or available resources. You may not interfere with the services we provide to other customers. In rare situations, we may place restrictions on your services in the event that your usage interferes with the services provided to other customers.
7. Legal Obligations
a.We claim no responsibility whatsoever for what you choose to host on your server.
b.You may not use our services to host or distribute illegal material.
a. https://holy.gg will not be liable for delays or failure in performance caused by acts of God, war, terrorism, strike, labor dispute, work stoppage, fire, act of government, or any other cause, whether similar or dissimilar, beyond our control.
b. https://holy.gg reserves the right to restrict, alter, or modify fees, benefits, rules, regulations, special offers, membership terms and conditions or terminate services at any time and without notice.
c. https://holy.gg is not liable to store any statistical data regarding servers, such as user information.
d. Due to the nature of the services we provide, there may be issues such as but not limited to, performance impacts, data corruption, data loss, and lag. These issues are out of our control and are not the result of our hardware or network. We are not liable for these issues, although a reasonable effort will be made to assist you with any problems you may experience.
9. Unlimited Services
a. In the best interest of our subscribers, HolyHosting does not put a hard limit on the number of players that may connect to the server, the amount of storage a server may use, nor the amount of bandwidth a server may use.
b. All services are still subjected to software limitations and physical hardware limits.
c. With Minecraft servers, the software requires a specified number of player slots to be set, as well as a set memory limit and storage limit. By default, your Minecraft server will be set up with a storage limit of 20GB. This is a soft limit and will be increased for no additional charge upon request.
d. To be eligible for additional resource allocation, your usage must be nearing or exceeding your current soft limit, while being in compliance with the rest of these terms. We reserve the right to require that any outstanding issues, such as plugin errors, be resolved before additional resources are allocated.
e. For Minecraft servers, CPU usage is restricted to maximum usage of 200% of the server CPU cores. As the Minecraft software, by itself, is limited to utilization of a single CPU core, this restriction is only in place to prevent CPU usage abuse by third-party software, such as malicious server plugins.
f. For Minecraft servers, unlimited storage only applies to the game server world data. Additional data, such as backups, logs, or files generated by third-party plugins, are not eligible for storage limit increases. MySQL server storage is unmetered and is recommended for third-party plugin usage.
10. Third-party Links, Sites and Services
Our Products may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by HolyHosting. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third party website, service, or content from HolyHosting, you do so at your own risk and you agree that HolyHosting will have no liability arising from your use of or access to any third-party website, service, or content
11. Our Site
a. We cannot assure that the site is completely free from exploits. If a user is caught exploiting any area of https://holy.gg, their account will be permanently terminated.
b. We reserve the right to modify any of the information on the site at any given time.
12. Governing laws
This Agreement will be governed by the laws of the Buenos Aires, Argentina.
These terms of service were last modified on October 3rd, 2020.